Question 1

What is Respot?

Accepted Answer

Respot is a competitor price monitoring tool that automatically tracks prices and stock status on any e-commerce website and sends you email alerts when changes occur.

Question 2

How does Respot extract prices?

Accepted Answer

Respot uses a 2-tier extraction engine. It first looks for structured data (JSON-LD, Open Graph, meta tags) in the page. If structured data is unavailable, an AI-powered engine reads the page content and identifies the correct price.

Question 3

Which websites can Respot monitor?

Accepted Answer

Respot works with any publicly accessible product page that displays a price. This includes Amazon, Shopify stores, WooCommerce sites, and custom e-commerce platforms. Pages behind login walls or CAPTCHAs are not supported.

Question 4

How often does Respot check prices?

Accepted Answer

Check frequency depends on your plan. Free: once daily. Starter and Pro: every 6 hours. Agency: every 3 hours. Checks run automatically around the clock.

Question 5

How quickly will I receive an alert?

Accepted Answer

Alerts are processed and sent within 5 minutes of detecting a qualifying price or stock change.

Question 6

Is the free plan really free?

Accepted Answer

Yes. The free plan includes 5 trackers with daily checks and never expires. No credit card is required to sign up or use the free plan.

Question 7

Can I upgrade or downgrade at any time?

Accepted Answer

Yes. You can change your plan at any time from the billing settings page. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Question 8

Do you offer annual discounts?

Accepted Answer

Yes. Annual plans save you the equivalent of 2 months compared to monthly billing.

Question 9

What happens if I cancel?

Accepted Answer

Your access continues until the end of the paid period. After that, your account reverts to the free plan. Your data is preserved.

Question 10

What if a website blocks Respot?

Accepted Answer

Respot uses multiple fetch strategies including proxy rendering. If a site blocks one method, the system automatically tries alternatives. If all methods fail, you are notified so you can review the tracker.

Question 11

Can I track prices in different currencies?

Accepted Answer

Yes. Respot extracts prices in their original currency as displayed on the page. There is no forced currency conversion.

Question 12

Is my data secure?

Accepted Answer

Yes. All data is stored in a PostgreSQL database with row-level security. Only you can access your trackers, snapshots, and alerts. We do not share your data with third parties.

Question 13

Can I export my price data?

Accepted Answer

Data export functionality is on our roadmap. Currently, you can view all historical price snapshots in the dashboard.

Question 14

Do you support alerts via Slack or webhook?

Accepted Answer

Not yet. Currently, alerts are delivered via email only. Slack and webhook integrations are planned for a future release.

Question 15

In which languages is Respot available?

Accepted Answer

Respot supports 5 languages: English, Italian, French, Spanish, and German. The entire interface and all email alerts are available in your chosen language.

Frequently Asked Questions